Privacy Policy

Medexia LLC ("Medexia", "we", "us") operates Medexia.us as a business-to-business pharmaceutical wholesale website. This policy explains what information we collect when you visit our site or contact our wholesale team, how we use it, and the choices you have. We deal with businesses — pharmacies, hospitals, distributors, and NGOs — and the information we handle is correspondingly business-focused.

1. Information We Collect

Our website is a static informational site. It contains no account systems, no forms, and no payment processing. We collect information only when you choose to contact us:

• Email correspondence. When you email contact@medexia.us, we receive your name, email address, business name, and whatever details you include — typically your country of operation, business type, and the products and volumes you are interested in.
• Commercial records. If we enter a business relationship, we maintain records of quotations, orders, shipping documentation, and regulatory filings as required to perform the contract and meet pharmaceutical trade obligations.
• Basic technical data. Our hosting provider may log standard server data (IP address, browser type, pages requested) for security and capacity purposes. We do not use advertising trackers or analytics cookies.

2. How We Use Information

• To respond to wholesale inquiries with pricing, minimum order quantities, and freight options;
• To prepare quotations, process orders, and arrange shipping and export documentation;
• To meet legal and regulatory obligations, including pharmaceutical traceability, export control, and sanctions screening requirements;
• To maintain the security and integrity of our website and systems.

We do not sell, rent, or trade contact information, and we do not send marketing communications unrelated to an inquiry you initiated.

3. Sharing of Information

We share business information only where necessary to serve you:

• Logistics and freight partners — consignee and delivery details required to ship your order;
• Regulatory authorities — where documentation is required for import or export approvals;
• Professional advisers and service providers — such as hosting, email, banking, and legal services, bound by confidentiality;
• Legal requirements — where disclosure is required by applicable law, court order, or to protect our legal rights.

4. International Transfers

Medexia is headquartered in the United States and serves partners across Africa and beyond. Information you send us will be processed in the United States and in the countries involved in fulfilling your order. We take reasonable contractual and technical measures to protect information wherever it is processed.

5. Data Retention

We retain inquiry correspondence for as long as needed to serve the relationship. Commercial and shipping records are retained for the periods required by tax, customs, and pharmaceutical regulations, after which they are deleted or anonymized.

6. Security

We use reputable hosting and email providers, restrict access to business records to personnel who need them, and apply industry-standard safeguards. No method of transmission or storage is completely secure; please do not include sensitive personal information in correspondence — our business relationship does not require it.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete information we hold about you or your business contacts, or to object to certain processing. To exercise these rights, email contact@medexia.us. We will respond within a reasonable period and in accordance with applicable law.

8. Cookies

Medexia.us does not set advertising or analytics cookies. Fonts and icons are served from content delivery networks (Google Fonts, unpkg), which may receive standard technical request data when your browser loads those resources.

9. Children

Our website and services are directed exclusively at businesses and are not intended for children under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the current version. Material changes will be posted on this page.

11. Contact

Questions about this policy or our data practices: contact@medexia.us · Medexia LLC, United States.